Patient reviews

“I would like to thank everyone at Ferndale Dental Practice for being so lovely. I could not of asked to deal with nicer people, and as for the teeth, I am over the moon. Thank you so much! Best wishes”
RP​
Michael Dakin
Michael Dakin
Facebook review
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Professional service, from a check-up to completion of any dental work required.

Eight years plus has a patient with the team. Highly recommended.
Charlotte Rogers
Charlotte Rogers
Facebook review
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I’ve had fantastic treatment with Ferndale. From general checkups to orthodontic work. I would highly recommend the service available.

The staff are caring and supportive with all the treatment I have had and always happy to answer questions.
Charlie May
Charlie May
Facebook review
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Registered my family at Ferndale and had our first appointments this week.

Brilliant experience. We did not feel rushed, or anonymous, and will highly recommend to anyone.
Barbara Dovey
Barbara Dovey
Facebook review
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We've been with them for 16years. My husband is very nervous around dentists, but always feels calm with all the staff here.

Leo is brilliant.
Anita Baker
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Hadn't seen a dentist in a long time. Covid and nervous patient, very nervous. Read some reviews online and went to see Simon (and Emily - nurse). There were tears! Mine! Simon was so kind, patient and understanding. He takes things at your pace, explains what's happening and why and reassures you all the time. After over a year of work and seeing Simon/Emily and Kate the hygenist I no longer worry about going to the 'dentist'. It's such a relief. All down to Simon and co. Thank you.
Michael Thompson
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Very professional personnel people. Good customer service always willing to give good advice to their patients and look after their necessity. Very friendly always made welcome as you enter through the door until exiting after your appointment. Follow up procedures are spot on always send you a text or e-mail to let you know when your next appointment is. Would100% recommend this dentist practice to anyone looking for a new dentist. Keep up the excellent work people. Kind regards Mick.
Nick Welch
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Following a recommendation from a friend and following previous NHS dentist history I decided to attend Ferndale. I would describe myself as a nervous patient when it comes to dentists . I did initially require a root filling at Ferndale followed by treatments for a new and replacement crown. I put my faith into dentist Simon and I’m so glad I did. I have been attending Ferndale House since the days of Ken Willis, and then his son Paul. The new Team have maintained the quality of care along withy the friendly, pragmatic, approach to Dentistry that makes it such an attractive Practice. Their front of house Team is vital to the overall ambience - and they have never let m e down. I think it is a 5* Practice...
Saul Hill
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Excellent team. Very professional. Great treatment. Highly recommend. Mia & Demi both took great care of me during my scale and polish, I left with that fantastic clean feeling that only the pros seems to be able to do! Leo as always was fantastic; reassuring and professional as are the reception team that welcomed me into the building when I arrived.Thank you!
Sally O'Mahony
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I was brought up in the 'good old days' when you got one shot of anaesthetic and that was it which led to some very bad experiences. I thought I'd got over my fear until Thursday when I had to have a tooth rebuilt. Dr. Duran gave me a local to numb my gum before giving the main anaesthetic. Four injections later and he could finally begin work. Both and his assistant were endlessly patient with me, explaining everything and stopping if they thought I was uncomfortable or scared. Thank you both.
Elizabeth Cromwell
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Leo is always at pains to help you to relax. Recently I had a filling and the anaesthetic, which usually takes ages to disappear and you usually bite the inside of your mouth and feel like you've had a stroke, is now completely different. Only your tooth is numbed, not the soft tissue around it, and it is brilliant. There is no discomfort and your mouth is back to normal as soon as the procedure is completed. It is absolutely magic. I will never again dread a filling as I used to.
Darrol Staten
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Expert, reassuring dental practitioner, hygenists, dental assistants and receptionists always professional treatment and always made to feel comfortable. All procedures explained thoroughly. I would recommend the practice to anybody. First rate
Shane Hall
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I visited Ferndale to attend a regular checkup and visit the hygienist. A lot has changed since my last visit, the new waiting room and surgery upstairs is stunning. A clean modern design and has somehow a very nice & relaxed atmosphere. Mia & Demi both took great care of me during my scale and polish, I left with that fantastic clean feeling that only the pros seems to be able to do! Leo as always was fantastic; reassuring and professional as are the reception team that welcomed me into the building when I arrived.Thank you!
Marilyn Miller
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Moving to Ferndale House Dental Practice 9 months ago was the best decision I made. The care of the dentists and hygienists is second to none and the front tooth I thought I would lose through gum problems has become stable in their care which involved deep cleaning using the best equipment. The receptionists are friendly and helpful. I am very grateful for the service this practice provides.
Rylan Greig
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had a very detailed checkup and also had 4 composite fillings. Simon was very gentle and my treatment was very comfortable. The dental nurses were also great and very caring. Thank you so much to all the team.
Diane Gladwin
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Very good, customer service. Treatment with Mia and Julie Thanks
Julie Band
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Fantastic
Mark Lomas
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I had a broken tooth rebuilt by Leo just wanted to say what a great job.It looks and feels amazing. Excellent work.
Judith Laughton
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Kate is very professional and caring. My teeth and gums feel so much better. Thank you!
Simone Thorpe
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I Couldnt be happy with the results of regular hygiene appointments with Kate. My teeth had become loose with my ongoing periodontal disease but after seeing Kate for a deep clean and the new airflow treatment my teeth have stabilised and Leo is over the moon with the results, as am I. My teeth now feel incredibly clean and look 100% better, I would highly recommend Leo his dental knowledge is second to none and he is I very professional,friendly and ethical! I feel like Kate has saved my smile and her lovely caring nature makes all the difference to a trip to the dentist!
john Sallis
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Friendly and efficient staff at Ferndale.
Barry Price
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Very good and thorough dentist
Christine Foster
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Very friendly and professional, I have been coming to the practice for many years. They never do anything that is not necessary and always try to save your natural teeth where possible.
Ann Tagg
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Very satisfied with the service and treatment received. Problems have been addressed very satisfactorily , resulting in my teeth feeling and looking much improved.
Penelope Brooke's
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Very friendly and efficient staff.
Dean Beddingham
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Very satisfied with the service and treatment received. Staff very friendly.
Malcolm Smith
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A very friendly practice with knowledgeable Practitioners and support staff. I can't recommend them highly enough.
Jean Coxhead
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Very caring staff! Work professionally carried out with a great deal of care for comfort whilst work being done! Put very much to ease!
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Katrine Hollingworth
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Always good
Felicity O'Hara
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Since joining the practice I am much more relaxed about visiting the dentist. I used to be scared and quite anxious but the team have been really supportive and I have even had my teeth straightened - something I never thought I would have the courage to do.
Janet Harrison
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Always very happy with treatment, staff are very helpful and friendly.
Michael Harrison
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I am a nervous patient and all the staff are very understanding.
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Christine Robinson
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Prompt service and polite and friendly staff
Carolyn Loxham
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This is the best dentist I have ever been to. Everyone is courteous and helpful and the dentist and dental nurses put you at your ease. My dentist, Dr Duran, is very patient, gentle and caring. I can recommend treatment at Ferndale without reservation.
jill baker
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Just been for my routine checkup and felt totally safe and comfortable with the procedures in place for covid 19. Thank you to Leo and the team for everything you have set up to keep your patients safe.
Penny Brookes
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your experience with us Very friendly and professional staff. Unlike other dentists at present I was able to have an inspection.
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Robert Biggs
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I have been a patient at Ferndale for around five years and throughout that time I have been impressed with the caring and professional approach adopted by Dr Duran who inspires a feeling of confidence.
Jacqueline Inglis
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Best dentist I have ever been to. I have been searching for a dentist in Chesterfield and came across this one and I'm so happy I'm registered here. I have visited Simon for a few treatments over a short time and I had the best experience. I have been a very nervous patient for many years but Simon and his friendly, professional staff made me feel at ease and very comfortable. Would highly recommend this dental practice.
Shane Hall
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I visited Ferndale to attend a regular checkup and visit the hygienist. A lot has changed since my last visit, the new waiting room and surgery upstairs is stunning. A clean modern design and has somehow a very nice & relaxed atmosphere. Mia & Demi both took great care of me during my scale and polish, I left with that fantastic clean feeling that only the pros seems to be able to do! Leo as always was fantastic; reassuring and professional as are the reception team that welcomed me into the building when I arrived.Thank you!
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