We are delighted to advise that the practice will be entering the second phase of opening by introducing routine dental appointments. 

During lock-down the Ferndale team were happy to provide advice and care for nearly 200 patients that were experiencing dental problems.

From the beginning of June we have been conducting face to face consultation providing urgent dental care and treatment to our patients. The team at Ferndale have worked very hard and implemented changes to our working practices to ensure the safety of our patients and the team. 

Our reception team will be contacting patients who’s appointments we had to cancel following guidance from our governing bodies and offering an appointment. We will also be contacting patients who are due for their routine examination to offer an appointment. 

We will be working hard to reduce the backlog of outstanding appointments to minimise disruption to our patients and we thank you in advance for the support and patients in this troubling time. 

While we have been away, we have taken every step possible to keep patients safe. Please see below for more information on those steps:

  • The introduction of air sterilasation systems to our waiting room and surgeries. This system removes 99.9999% of all respiratory viruses including Covdi-19
  • Additional protective equipment 
  • Additional equipment to reduce the aerosol amount emitted during treatments
  • Increased appointment intervals and limited number of people in the practice
  • Created separate clinics for Patients who are most vulnerable
  • A new process where you will be asked to wait safely outside the Practice until we call you in
  • Technology that allows forms to be filled out on your phone before your appointment
  • All our surgeries are fully disinfected between appointments
  • Payment by card and contactless where possible when leaving the practice

If you have any questions, please do not hesitate to contact our reception team who will be more than happy to assist you.

We look forward to seeing you!